Frequently Asked Questions
Everything you need to know about shopping with a purpose.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days within Canada. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of purchase. Please note that shipping costs for returns are the responsibility of the customer unless the item is defective.
How do I know which size to choose?
Each product page includes a detailed size chart. We recommend measuring a similar garment you already own and comparing it to our specifications to ensure the perfect fit.
Where do the proceeds from my purchase go?
100% of the net proceeds from our online store go directly to the BC SPCA to fund animal rescue, medical care, and advocacy programs across British Columbia.
Are your products ethically sourced?
Yes, we prioritize working with suppliers who adhere to fair labor practices and prioritize sustainable materials to ensure our fashion line is as kind to the planet as it is to animals.
Can I change or cancel my order after it has been placed?
Since we strive to process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.